Privacy Policy
Your privacy is important to us. This Privacy Policy explains how HustleHub Africa (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal data when you use our website, services, or participate in our Refer & Earn Affiliate Program (“Program”).
We are committed to safeguarding your privacy in accordance with:
- The General Data Protection Regulation (EU) 2016/679 (GDPR)
- The Kenya Data Protection Act (2019)
- Other applicable international privacy laws
1. Information We Collect
We collect the following categories of information:
a. Personal Identification Data
- Full name
- Email address
- Phone number
- Postal or billing address
- National ID, passport, or tax identification number (where legally required)
b. Account and Transaction Data
- Login credentials
- Affiliate ID and referral activity
- Commission and payout records
- Payment details (e.g., bank, PayPal, or M-Pesa account information)
c. Technical Data
- IP address and browser type
- Device identifiers and operating system
- Cookies, analytics data, and website usage statistics
d. Communication Data
- Messages, support tickets, and feedback
- Marketing preferences and opt-in choices
2. How We Use Your Information
We use your personal data to:
- Register and manage your affiliate or user account
- Process referrals, commissions, and payments
- Communicate updates, policy changes, and marketing information (with consent)
- Improve our website, services, and user experience
- Comply with legal and regulatory obligations
- Detect, prevent, and investigate fraud or misuse
3. Lawful Basis for Processing
We process your personal data under the following lawful bases (GDPR Article 6):
- Contractual necessity:To perform obligations under the affiliate or user agreement.
- Consent:For optional marketing communications and cookies.
- Legitimate interest:To improve our services and prevent fraud.
- Legal obligation:To comply with applicable financial and data protection laws.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality and improve user experience.
You can manage or disable cookies through your browser settings. However, some features may not function properly if cookies are disabled.
For more information, see our Cookie Policy (if applicable).
5. Data Sharing and Disclosure
We do not sell or rent your personal information.
We may share data only with trusted parties, including:
- Service Providers: Payment processors, analytics platforms, and hosting providers
- Regulatory Authorities: When required by law or court order
- Business Partners: Only where necessary for referral tracking or payment fulfillment
All third parties are bound by strict confidentiality and data protection obligations.
6. International Data Transfers
Your data may be stored and processed outside your country of residence. Where we transfer data internationally (e.g., from Kenya or the EU), we ensure:
- Adequate data protection safeguards (GDPR Article 46)
- Standard Contractual Clauses or equivalent mechanisms
- Compliance with Kenya’s Data Protection (General) Regulations, 2021
7. Data Retention
We retain your personal data only as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Comply with legal, tax, or accounting requirements
After the retention period, your data will be securely deleted or anonymized.
8. Your Rights
Depending on your location, you have the right to:
To exercise these rights, contact us at support@hustlehubafrica.com. We will respond within 30 days as required by GDPR and Kenya’s Data Protection Act.
9. Data Security
We implement technical and organizational measures to protect your information, including:
- Data encryption (SSL/TLS)
- Secure servers and limited access control
- Regular security audits and compliance checks
However, no online transmission is completely secure, and we cannot guarantee absolute protection.
10. Children’s Privacy
Our services are not intended for persons under 18 years of age. We do not knowingly collect personal data from minors.
If we become aware that a minor’s information has been collected, we will delete it promptly.
11. Marketing Communications
You may opt-in to receive promotional messages. You can withdraw consent or unsubscribe anytime via the link in our emails or by contacting us directly.
We only send marketing communications in compliance with GDPR Article 7 and Kenya’s Data Protection Act Section 37.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
Significant updates may be communicated via email or platform notifications.
13. Contact Us
If you have any questions, complaints, or requests related to this Privacy Policy, please contact:
✅ By using our services or participating in the Refer & Earn Program, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as described herein.